Preamble: Any sale made with Greenoffice entails systematic adherence to the following general conditions of sale. These prevail over all other general conditions, including those of the contracting party.


Products : All the products presented on the site are intended for professionals. The texts and photographs illustrating the products are not contractual.


Order : All orders must be subject to an official order form from the contracting party indicating the billing address, delivery address, SIRET number and telephone number.


Availability: Our offers are only valid while stocks last. When you order, we inform you of the availability of the products you wish to purchase. However, if, despite our vigilance, the products prove to be temporarily unavailable (out of stock, reissue, etc.) after your order, we will inform you by e-mail and invite you to cancel or modify your order and/or delivery date. If the products prove to be definitively unavailable (out of stock, etc.) after ordering, we will automatically cancel your order and inform you by e-mail before proceeding to refund the sums paid for the part related to the possibly missing products.


Delivery and Transport: Greenoffice undertakes to deliver orders to the delivery address and within the deadlines indicated on the order form. A delay in delivery cannot give rise to damages, withholding or cancellation of the order in progress. The delivery costs will be the subject of a specific estimate. For more information, you can contact our sales department on 01 40 87 10 00 or by email:


When the delivery is entrusted to a carrier, it is up to the customer, in the event of damage or missing items, to immediately make all the necessary observations on the transport documents and to confirm their reservations by registered letter with acknowledgment of receipt, to Greenoffice within three days of receipt of the goods (Art. L133-3 of the Commercial Code). In the event that the recipient does not respect this clause, his responsibility would be engaged and no subsequent claim will be taken into account. In all cases, the risks of loss or deterioration of the products and materials are transferred to the customer as soon as they leave the Greenoffice warehouse.


Warranty: All equipment and products are guaranteed for 2 years from the date of receipt by the customer, against any manufacturing defect or any material defect. The warranty is limited to the replacement or repair of equipment found to be defective, with the exception of consumables and accessories. The fact of repairing or replacing a product does not give the right to an extension of the guarantee on said product.

In all cases, normal wear and tear of the equipment, deterioration, accident due to negligence, supervision, maintenance of the equipment, defective installation or installation not in accordance with the seller’s recommendations, cannot be cases covered by warranty.


Responsibilities : The materials and products offered on the site comply with the legislation French and the European rules in force. If an order is intended for abroad, the customer must first ensure that the products comply with the applicable legislation. The customer must in particular check with the local authorities for any restrictions on the import or conditions of use of the products ordered.


In any case, Greenoffice cannot be held responsible for the consequences caused by its equipment to other property and/or any direct or indirect damage.


Price : Our price list is available on request by email or our sales department on 01 40 87 10 00 and our rate is guaranteed for one calendar year. In the case of special orders, the prices are valid until the validity date mentioned on the estimate. All prices are exclusive of taxes and exclusive of delivery costs if this is not specified.


Payment : Invoices are payable within 30 days upon receipt of the invoice by bank transfer or check knowing that the payment is effective when the sums are credited to the account. Any failure to pay on the due date of the invoice will give rise to penalties of delay equal to the interest rate applied to the European Central Bank increased by 10 points This interest is due from the date of the first day after the due date and this, until the effective payment. In addition, in the event of recourse to legal proceedings to achieve payment, a penalty equal to 10% of the sums due will be due. No discount is granted in the event of early payment.


Failure to pay a single invoice when due results in the immediate payment of all current invoices not yet due and the suspension or cancellation (at Greenoffice’s option) of all current orders.


Retention of title: It is expressly understood that Greenoffice retains full and exclusive ownership of the goods sold until full payment of the price. In this regard, the delivery of bills of exchange or other securities creating an obligation to pay cannot constitute payment.


Discount for early payment: 0.5%. In the event of late payment, a penalty equal to the ECB’s refinancing rate increased by 10 points will be invoiced, to which is added a lump sum compensation for recovery costs set at €40 (c. com. art. D. 441 -5).


Dispute and competent jurisdiction: In the event of a dispute, the client company and/or its representative will first contact GREENOFFICE to find an amicable solution, except in the event of a dispute. ‘outstanding payment. The founded complaint will be formulated in writing and addressed to the company GREENOFFICE, in particular by fax or registered mail. In the absence of agreement within one month of the occurrence of the said dispute, the parties agree, by mutual agreement, that all disputes arising from the conclusion and execution of contracts concluded between the company GREENOFFICE and its customers, legal persons, will be brought before the Nanterre Commercial Court seized by the most diligent party, even in the event of multiple defendants or warranty claims.


Applicable law : The law applicable to GREENOFFICE contractual relations / the client company is French law. Nevertheless, this right will only be applicable to relations beyond what has not been provided for by these general conditions of sale.